Payment

Payment Policy

At TopFitz, we aim to provide a secure and straightforward checkout experience for all customers.

Accepted Payment Methods

We accept payment through the secure payment methods made available at checkout. These may include major debit and credit cards, as well as other supported payment providers.

All payments must be made in full at the time of placing your order.

Payment Security

Your payment information is processed securely through our payment providers. We do not store or have direct access to your full card details.

Order Confirmation

Once your payment has been successfully completed, you will receive an order confirmation email. If you do not receive confirmation, please check your spam or junk folder first, or contact us at sales@topfitz.co.uk.

Failed or Declined Payments

If your payment is declined or fails, your order will not be processed until payment has been successfully completed. Please check that your billing details are correct and that sufficient funds are available before trying again.

If you continue to experience payment issues, please contact your bank or payment provider.

Currency

All prices on our website are displayed in GBP (£) unless otherwise stated.

Taxes and Duties

For UK orders, any applicable taxes are included where required by law.

For international orders, customs duties, import taxes, and any additional local charges may apply once the parcel reaches the destination country. These charges are the responsibility of the buyer.

Pricing Accuracy

We make every effort to ensure that all prices on our website are accurate. However, in the event of an obvious pricing error, we reserve the right to cancel or refuse any order placed at an incorrect price. If payment has already been made, a full refund will be issued.

Fraud Prevention

To protect our customers and our business, we reserve the right to cancel or refuse any order that appears suspicious, unauthorised, or flagged for potential fraud.