Delivery

Delivery Policy

At TopFitz, we aim to dispatch all orders as quickly and efficiently as possible.

Order Processing

Please allow up to 3 working days for your order to be processed and dispatched. Orders are not processed on weekends or public holidays.

Once your order has been shipped, you will receive a confirmation email with tracking details, where available.

UK Delivery

We offer delivery within the United Kingdom.

Estimated delivery times:

Standard Delivery: 3–5 working days
Priority Delivery: 1–2 working days

Please note that delivery times are estimates and may vary during busy periods, bank holidays, or due to courier delays.

International Delivery

We also ship internationally.

Estimated delivery times:

Europe: 3–5 working days
Rest of the World: 5–7 working days

International delivery times are estimates only and may vary depending on the destination, customs clearance, and local courier services.

Customs, Duties and Taxes

For international orders, customs duties, import taxes, and other local charges may apply once the parcel reaches the destination country. These charges are the responsibility of the buyer.

We are not responsible for delays caused by customs clearance procedures.

Tracking

Tracking information will be provided once your order has been dispatched, where available. Please allow some time for the tracking to update after shipment.

Delivery Delays

While we always do our best to ensure timely delivery, delays can occasionally occur due to circumstances beyond our control, including courier issues, customs processing, weather conditions, or peak seasonal demand.

Incorrect Address Information

Please make sure your delivery address is entered correctly at checkout. We cannot be held responsible for parcels delayed, lost, or returned due to incorrect or incomplete address details provided by the customer.